Frequently Asked
Questions

How quickly do you write and mail orders?

We send all notes via First Class postage.  Typically, the US Postal Sevice delivers all mail to the continental US in 3 days.  A map of delivery times can be found here: https://ribbs.usps.gov/modernservicestandards/ssmaps/find_map.cfm  (Use “852 Phoenix” for the 3-Digit ZIP and City”.)

 

How do you write the notes?

Great question!  Handwrytten uses custom-designed handwriting robots that hold real pens to write out the notes in the handwriting style of your choice.

 

Do you write the envelope too?

Of course! The entire product looks authentic.

 

How much does it cost?

It depends on the card, but pricing starts at $3.00, including postage. Bulk discounts are available! Just click “Bulk Send” under any card on our web site to see how low we can go.

 

Do your notes have any Handwrytten branding?

Absolutely not.  We do not put “Handwrytten” anywhere on the cards or envelopes.  The only hint the cards are not sent directly from you is the postmark says Phoenix, Arizona.

 

Do you have business pricing?

Yes, we do!  We love working with businesses. In fact, over 80% of our orders are for businesses. Please contact us for details or order a sample kit today.

 

Do you integrate with other systems?

We are proud to say we integrate! We have an AppExchange plugin for Salesforce.com We also integrate with over 1,000 apps via Zapier.  If you’re interested in integrating with something else, we also offer a full API.   Need help integrating?  Contact us and we’ll lend a hand!

 

Can you use my stationery?

Yes, we can!  Contact us and we’ll lend a hand! Keep in mind that our robots use real pens to write your message. This means that the side of the stationery our robots write on must be uncoated otherwise, the ink will smear.

 

Will people know the card wasn’t sent by me?

Our handwriting is virtually indistinguishable from human writing.  Typically, unless you ask the recipient if the note was written by a robot, they’ll never even think twice about it. Furthermore, the card has your return address and a real stamp.  The only “giveaway” is that the postmark will be from Phoenix, AZ (we can’t do anything about this, but most people won’t notice anyway).

 

How long will the note take to get delivered?

We send all notes via First Class postage.  Typically, the US Postal Sevice delivers all mail to the continental US in 3 days.

 

Can I send notes internationally?

Yes!  We are now proud to offer international shipments to Canada and over 180 countries for just $1 more.

 

Can I include a gift card with the note or card?

Absolutely!  We offer gift cards to major brands (see full list below).  From $5 Starbucks cards to $500 Visa cards, we’d be happy to include one in your order.  Just choose it when you check out.

Most Popular: Other Options:
Starbucks Home Depot
Amazon Bass Pro Shop
Target Burlington Coat Factory
Visa Cabelas
Groupon Champs
Bed Bath & Beyond Four Restaraunt
GameStop

 

Why do some gift cards have an additional fee?

Certain gift cards have no additional fee. This includes Amazon.com and Visa cards (other than the standard Visa fees you’d pay anywhere, such as a gift card section at a grocery store).

 

Other gift cards, unfortunately, do carry a convenience fee. This is because we cannot get an “activation terminal” in our facility for these cards so we have to run out and buy them on your behalf, or pre-buy them at full cost and carry the inventory cost. As such, we only make a profit on these cards if we add a small fee. We feel if the value is there, people will pay for the gift card. If the value isn’t there, then they will pass.

 

If you don’t want to pay the convenience fee, you can purchase your own gift cards and ship them to us.  We will then only charge an insertion fee of $0.20 per card. This method will save you money and you are not limited to the gift cards we offer.

 

What about adding a business card?

Yes, for a small monthly fee, we can store and insert your business cards in your orders.   Please contact us below to learn more.

 

How do I format my data for bulk uploads?

We use Microsoft Excel (not CSV) for the bulk uploads.  You can download the template when you click “Bulk Send” or you can just download it here.

 

Can I use my own handwriting?

Yes!  We now offer custom handwriting.  Due to the time involved to create a realistic look, there is a 1-time $750 setup fee. If you would like us to just add your signature, we can do that for $250.

 

Will you hire me to write cards?

We get this a lot.  We’re sorry, but we save that job for robots.  They seem to like doing it!

Get in touch

1430 E. Indian School Rd, Ste 100
Phoenix, AZ 85014

+1 (888) 284-5197

Still need help? Send us a note

© 2019 Handwrytten    |    1430 E Indian School Rd, Suite 100, Phoenix, AZ 85014   |    +1 (888) 284-5197    |    contact@handwrytten.com

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