Using Tags to Sort Your Contacts

Keeping your contact list organized is key to sending the right message to the right people at the right time. Whether you’re planning a client campaign, seasonal outreach, or internal employee recognition, using tags to sort your contacts makes the process smooth and efficient.

This step-by-step guide shows you how to use Handwrytten’s tagging feature to better manage your address book.


Log In

Start by logging into your Handwrytten account. Once you’re in, you’re ready to organize!

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Navigate to the Address Book

Click your name in the top-right corner of the screen. From the drop-down menu, select “Address Book.”

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Select Your Contacts

Choose the people you want to tag:

  • ✅ Select multiple contacts using checkboxes
  • ✅ Or click the pencil icon ✏️ next to a single contact to edit

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Add Tags

 Tagging Multiple Contacts

  1. Select the contacts.
  2. Click “Add Tag.”
  3. Type your tag (like “Holiday List” or “Clients – Q4”).
  4. Click “Add Tag To Selected Recipients.”

 Tagging a Single Contact

  1. Click the pencil icon to edit their info.
  2. Enter your tag in the “Enter Tag” field.
  3. Save changes.

📝 Pro Tip: Add more than one tag to a contact to keep your outreach flexible across campaigns.

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Filter by Tag

To view groups of tagged contacts:

  1. Go back to your Address Book.
  2. Click the Filter icon (next to the search bar).
  3. Click the Tag dropdown.
  4. Select your tag and hit Apply.

Now you’ll only see contacts associated with that tag.

📝 Pro Tip: Using tags to sort your contacts is perfect for tracking campaigns like donor outreach, new customer welcomes, or event invitations.

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Why Use Tags?

Using tags to sort your contacts helps you:

  • Personalize messages by audience
  • Automate campaigns more easily
  • Create strategic outreach lists
  • Save time when prepping for holidays or launches

Industry-Specific Tagging Ideas

Real Estate

  • Buyers – 2025
  • Sellers – Spring Market
  • Open House Leads
  • First-Time Buyers
  • VIP Clients

📝 Tip: Tag by transaction type and timeline to automate follow-ups post-showing, after closings, or at anniversary milestones.


Healthcare & Wellness

  • New Patients
  • Post-Surgery Check-ins
  • Wellness Program Participants
  • Referral Sources
  • Front Desk Staff

📝 Tip: Use tags to maintain a personal connection beyond appointments—like birthdays, thank-yous, or get-well messages.


Retail & eCommerce

  • Top Spenders – Q2
  • Abandoned Cart Reconnect
  • New Subscribers
  • VIP Loyalty Members
  • Holiday Campaign – Fall

📝 Tip: Combine tags with campaign dates to create touchpoints around launches, anniversaries, or product category interest.


Education & Nonprofits

  • New Donors
  • Monthly Donors
  • Board Members
  • Alumni – Class of 2015
  • Volunteer AppreciationSummer

📝 Tip: Seasonally tag by event (e.g. “Giving Tuesday 2025”) or program for targeted thank-yous or updates.


Corporate & B2B Services

  • Decision-Makers
  • Event Contacts – Expo West
  • Onboarding Clients
  • Inactive Clients – Q3
  • Anniversary – 1 Year

📝 Tip: Use tags to support lifecycle-based outreach, like onboarding, renewals, or re-engagement.


Consumer-Based Tagging Ideas

Whether you’re sending birthday cards, thank-yous, or holiday greetings to friends and family, tagging can help you stay organized and never miss a moment.

 Personal Tags

  • Family – Birthdays
  • Friends – Holidays
  • Kids’ Teachers
  • Holiday List – 2025
  • New Neighbors
  • Wedding Guests
  • Thank-You List

📝 Tip: Use tags for life events like graduations, weddings, and moves—so you can send timely, thoughtful notes without scrambling for addresses.


Frequently Asked Questions

💬 Can I create tags in advance before assigning them to contacts?
No, tags are created as you assign them. Once you’ve used a tag, it becomes available in the dropdown menu for future use.

💬 Is there a limit to how many tags I can assign to one contact?
There is no set limit—you can assign multiple tags to a single contact to keep your outreach flexible and segmented.

💬 Can I delete or rename a tag later?
At this time, tags cannot be renamed, but you can remove them from contacts individually and apply a new one.

💬 Will deleting a contact remove its tag from the system?
Deleting a contact removes the tag from that individual, but the tag itself will still be available for use with other contacts.

💬 Can I export a list of contacts based on their tag?
Yes! After filtering by a tag, you can export the visible list of tagged contacts for use in reports, planning, or syncing with other systems.


Need Help?

If you need help setting up tags or planning your outreach strategy, reach out to us—we’re here to help.

📬 Contact Support: contact@handwrytten.com

Thanks for choosing Handwrytten—and happy organizing!

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