Resources
Category: Customer Experience, Retention, and Engagement
Categories
Email is fast. It’s also forgotten within hours. A handwritten letter is remembered for years. Handwritten letters for business are one of the ...
Medicine heals. How patients feel about the experience determines whether they come back — and who they tell. Improve patient experience scores and ...
While your competitors go quiet, the smartest sales teams get personal. Summer slowdown sales strategy is one of the most underutilized opportunities ...
The brands clients remember aren’t the ones that marketed the hardest. They’re the ones that noticed the moments that mattered. Most B2B ...
A wedding lasts a day. The story your clients tell about working with you lasts much longer. In the wedding industry, execution gets you booked. ...
Tax season ends on April 15. The relationship-building opportunity starts on April 16. Post tax season appreciation is one of the most underleveraged ...
Most SaaS customers who cancel never fully gave the product a chance. The onboarding experience is why. To reduce SaaS churn, most companies look in ...
The clients who stay longest aren’t the ones you spent the most on acquiring. They’re the ones who felt most genuinely valued after the ...
In an era of inbox overload, the most powerful outreach tool isn’t newer technology — it’s older. The average professional receives ...
Everyone remembers the booth with the best giveaways. Nobody remembers what they were selling. Here’s how to fix that. B2B trade show follow-up ...
Most B2B brands skip Valentine’s Day entirely. The ones that don’t — and do it right — own a completely uncontested relationship ...
Direct mail still works. These five mistakes are why it sometimes doesn’t. Direct mail has outlasted every prediction of its demise. While ...
Automation made communication faster. It also made it forgettable. Here’s the antidote. Customer connection has become one of the most ...
Every guest remembers the stay that felt genuinely personal. Almost none of those memories start with a check-in code. Handwritten notes for Airbnb ...
A scattered contact list isn’t just an inconvenience. It’s a missed opportunity every single day. Most businesses underestimate what a ...
Every vendor sends a holiday card in December. Almost none of them make the client feel anything. Business holiday cards for clients are one of the ...
A handwritten card creates a moment. Pair it with the right seasonal gesture and you create a memory. Holiday note ideas that go beyond a simple card ...
Gratitude is everywhere. Genuine gratitude — specific, personal, and delivered in a format that communicates real effort — is rare. That’s ...
While your competitors are waiting for Thanksgiving, you could already be on your best clients’ desks. Most businesses treat the holiday ...
A product launch. A promotion. A decade in business. These moments define careers and companies — and they deserve acknowledgment that matches ...
Leads don’t go cold because they lost interest. Sometimes they just need to hear from you differently. Every sales pipeline has them — ...
The right words at the wrong time land differently than the right words at the right time. Here’s how to get both right. When to send a thank ...
Flowers fade. Dinner reservations end. A handwritten anniversary note lasts forever. Anniversary notes are one of the most enduring gifts available ...
Humor isn’t just for stand-up comedians or your group chat—it’s also a powerful way to stand out and make gratitude feel genuine. Whether ...
The brands customers remember aren’t the ones that spent the most on advertising. They’re the ones that made every touchpoint feel ...
Most businesses save relationship-building for the holidays. The ones that do it in summer are the ones that get remembered. Creating summer ...
Handwrytten’s newly released 2025 Consumer Outreach Survey reveals a striking shift in how consumers feel about brand communication. The study ...
Strengthening Connections in Challenging Times is essential in today’s rapidly changing economic landscape. With inflation, market fluctuations, ...
Speed closes deals. Genuine connection keeps them closed — and generates the next ten. Personal touches in your sales pipeline are the difference ...
Handwrytten’s QR code feature allows businesses to track customer interactions and boost engagement through handwritten cards. By adding a unique ...
March Madness Meets Handwritten Magic—and it’s not just for basketball fans. At Handwrytten, even our robots are getting in on the action! While ...
Birthdays Are Your Secret Weapon for Customer Loyalty, and many businesses overlook just how powerful they can be. Birthdays are more than personal ...
When words feel impossible, the right ones matter more than ever. Handwritten condolences for pet loss are one of the most meaningful gestures you ...
Goodbyes are hard. The right words make them a little easier — and a lot more memorable. Heartfelt farewell messages are one of the most genuinely ...
The year is closing. The question isn’t whether to send something — it’s whether what you send will actually be remembered. End of year ...
Customers don’t remember everything about an experience. They remember how it started and how it ended. Every interaction a customer has with ...
Your best salespeople are already on your payroll. You just haven’t paid them yet. Learning to harness the power of your customers is one of ...
The agents building the most durable real estate businesses aren’t the ones using the newest tools. They’re the ones using the right ...
There are many sources of information online that discuss things like the best customer experience strategy or the best CX trends in 2022, but there ...
Since the COVID-19 pandemic, the world has shifted into a completely new pattern. Ordering groceries with the click of a button has never been ...
Last updated, October 28, 2022 What is Customer Experience, and How Does It Relate to Customer Retention? You’re trying to decide which product ...
What is one best practice to remember when talking to a challenging customer? To help you successfully deal with challenging customers in the best ...
What is one efficient way to measure customer loyalty to your brand? To help you measure customer loyalty toward your brand, we asked leaders ...
What is the best strategy to build strong customer relationships? To help you build strong relationships with your customers, we asked customer ...
What are the best win-back strategies to win back old customers? To help you win back old customers, we asked marketing managers and ...
You may be wondering how to remind your main customers that you value their business. A simple way to address this is to find a unique way to thank ...
Whether your company has a few dedicated clients or even thousands of customers, you should consider each as more than just a contract or a sales ...
Showing your customers that you care is a top priority. Without your loyal clients, your business cannot succeed in the long run. Every interaction ...
Email is faster. Physical mail is remembered. In business, those aren’t the same thing. Snail mail vs email is a comparison most businesses ...
Your loyal customers boost your sales all year long. The holiday season is here and you can use this opportunity to celebrate success with your ...
Can you hear the sleigh bells ringing yet? Can you hear the tune of your favorite holiday song coming from the speakers of your car radio? If so, ...
As the holiday season approaches, corporate holiday cards are a great way to show clients and employees that you appreciate them. From handwritten ...
33% of people say they haven’t received a handwritten note in over a year. Instead, our world has changed to a digital forum where we ...
Handwritten notes have been a staple in business for years. Handwritten mail can tremendously increase a client‘s impression of a company and ...
Are you looking to improve your customer relationships? If so, you’ve probably heard that personalization is the future of marketing. ...
What is one strategy you use to increase customer referrals? To help small businesses increase their customer referrals, we asked small business ...
What is one way to get customer reviews and encourage customer feedback? To help small businesses gain more customer feedback, we asked business ...
Businesses are constantly told to focus on marketing as a method to attract new clients. However, it’s equally important–if not more ...
To say that 2020 was a game-changing year is a considerable understatement. As we are all adjusting to getting back to business, it’s vital that we ...
Customer reviews provide the most critical insight into a company’s products and services. They are so valuable that customers rely on them to make ...
What is one way that you delight your customers? To help small business owners find ways to delight their customers we asked CEOs and business ...
How do you drive customer loyalty? To help companies drive customer loyalty, we asked business leaders and consultants this question for their best ...
As you consider the marketing strategies available for your business, you may have encountered the term “relationship marketing.” This ...
It’s time to get personal — personal with your marketing. According to Accenture, 91% of consumers are more likely to support brands ...
On average, an office employee receives 121 emails per day. You can imagine that this number increases on birthdays, as many businesses send an ...
Engagement is a hot topic in today’s business world, applying to both employees and customers. Engaged employees are more productive, and ...
No matter what business you’re in, you want to build authentic, meaningful relationships with your customers. If you’re wondering how to ...
The first month is excitement. Month two is where subscribers decide whether to stay. Subscription box churn is one of the most predictable ...
The visitor who feels genuinely welcomed comes back. The one who doesn’t, doesn’t. Handwritten notes for churches are one of the most ...
Gratitude is one of the most powerful business tools available. Most companies just don’t have a system for delivering it. A thank you note ...
Most businesses treat Memorial Day as a long weekend. The smart ones treat it as a relationship opportunity. Memorial Day sits at an interesting ...
The transaction is the beginning of the relationship — not the end of it. Most e-commerce brands put enormous energy into getting customers to the ...
Email gets ignored. Handwritten mail gets remembered. Here’s why that difference matters for your bottom line. Handwritten mail drives results ...
Q1 was about closing. Q2 is about keeping. The businesses that understand that distinction are the ones whose clients still feel valued in September. ...
The deal closes. The relationship shouldn’t. In real estate, the moments that build lasting loyalty rarely happen at the negotiating table. ...
Your CRM knows everything about your customers—their behavior, intent signals, milestones, and moments that matter most. But too often, that ...
The financial advisors who grow the fastest aren’t the ones with the biggest advertising budgets. They’re the ones whose clients feel ...
In financial services, the brands that win on retention don’t just deliver returns. They deliver relationships. The FinTech Loyalty Loop is ...
January is the most overlooked window in the outreach calendar. Here’s how to use it. New year outreach is one of the highest-return ...
Great work gets you hired. Great communication gets you rehired — and referred. The winning strategies for home service businesses that ...
The generation that grew up online is the one most moved by something that arrives in the mail. To wow millennials with greeting cards is to ...
Service doesn’t expire on November 11th. Neither should the gratitude. Ways to celebrate veterans that go beyond a social media post or a ...
Before the December noise starts, there’s a window. Most businesses miss it entirely. Thanksgiving cards with Handwrytten are one of the most ...
Thanksgiving is the one holiday that exists purely for gratitude. Use it. Thanksgiving card message ideas are one of the most searched topics in the ...
Multi-step campaigns—also called drip campaigns—are sequences of coordinated touchpoints designed to reach your audience at the right time with ...
Finding the right Financial Advisor Card Templates is a powerful way to personalize your client outreach and build lasting trust. In a world filled ...
In the legal industry, a firm’s success is defined not only by its legal victories but also by the strength of its professional network. While ...
In an industry built on personalized care and connection, Pilates studios thrive when their client experience feels as thoughtful as their ...
The brands that win the holiday season aren’t the ones that start in December. They’re the ones that start in October. Holiday outreach ...
In a world of pings, swipes, and unread emails, one tradition is quietly making a powerful comeback: the handwritten card. Once considered ...
Never miss a birthday again! With Handwrytten’s Birthday Automation system, you can send handwritten birthday cards automatically to friends, ...
The middle of the year is the moment most brands miss. The ones that don’t miss it own the second half. Customer engagement mid year is one of ...
Honoring national values isn’t just good citizenship. For businesses, it’s one of the most authentic forms of relationship marketing ...
The right words on Father’s Day don’t just say something. They mean something. Father’s Day has a gift problem. Not a shortage of ...
Mother’s Day is the perfect opportunity to put your love and appreciation into words—whether for your mom, grandma, wife, or any mother figure in ...
In a world where communication is often instant and digital, the art of handwritten correspondence remains a powerful and meaningful practice. ...
Spring arrives every year. The impression your outreach makes doesn’t have to be seasonal. Handwritten Easter cards are one of the most ...
Businesses and individuals alike are constantly looking for ways to stand out and create lasting connections. One of the most effective strategies is ...
March is the perfect time to reflect on the past year, reset your goals, and show gratitude for the clients who’ve supported you along the way. ...
Pet owners don’t just remember the care their animals received. They remember how the clinic made them feel. Handwritten veterinary clinic ...
Valentine’s Day isn’t just about hearts and flowers—it’s a celebration of connections. For businesses, it’s the perfect opportunity to ...
December belongs to everyone. January belongs to whoever shows up. New years cards for clients are one of the highest-return relationship investments ...
Knowing what can affect your delivery — and when to plan around it — makes all the difference. For businesses and individuals sending handwritten ...
Many businesses get so caught up in their marketing efforts to new customers that they forget about their existing ones. 65% of business comes from ...
Handwritten notes undeniably impact customers, helping foster lasting relationships and build a stronger connection with your brand. Handwrytten and ...
How can you encourage clients to give you a great testimonial? To help you discover the best ways to get your customers to give you a great ...
What is one simple tactic to get customers to trust you more? To help you foster a trusting relationship between you and your customers, we asked ...
What are some good ways a brand can show customer appreciation this fall? To help you show appreciation to your customers this fall, we asked ...
Give your best example of good customer service and what it taught you? To help you offer the best customer service, we asked customer service ...
How can someone create a successful customer-centric experience? To help you create a successful customer-centric experience, we asked customer ...
Give one example of how you’d make customers feel valued and appreciated? To help you make your customers feel valued and appreciated, we asked ...
The best client relationships aren’t built in boardrooms. They’re built in the small, consistent moments of genuine human connection — ...
Two words — thank you — do more for a business relationship than most organizations ever leverage. Business thank you cards are one of the ...
There’s a lot of planning that goes into a business. After focusing our attention on marketing, products, and hiring staff, we often forget ...
Keeping your customers happy and coming back to do business with you is an essential part of business success. For this reason, you must make a ...
Corporate events make us feel like we’re a part of something bigger than ourselves and help build relationships with people who may become ...
With the holidays approaching, it’s time to start planning December holiday cards for your clients. Sending business greeting cards during the ...
Are you considering sending holiday cards to your clients and customers this December? If so, you’ve come to the right place. Sending funny ...
Are you looking for postable holiday gift ideas to boost your marketing efforts this December? Maybe you’ve recently started a business and ...
When was the last time you recieved a letter from a business, signed with a handwritten signature? Many businesses strictly rely on digital ...
If you have ever experienced customer failure, what is one thing you did to rebound from it? To help you rebound from customer failure, we asked ...
It’s important to make an impression when sending gifts to valuable clients. Business owners who truly want to wow the recipients of their gifts ...
A customer is always a customer, even after a transaction ends. Customer retention is necessary for business growth. That’s why it’s so important ...
Out with the old and in with the new! That way of thinking can bring a breath of fresh air into many areas of life, but not the world of business. ...
Relationship management refers to strategies, practices, and technologies that businesses use to analyze and manage client data and communications ...
Knowing how to connect with your niche audience can make or break certain business models. The smaller the pool of people interested in what you ...
Client communication is important not only to acquire new clients, but also to retain current clients. Communicating with lost clients may even help ...
Last updated, October 24, 2022 Have you ever received an email or letter in the mail from a business you haven’t contacted in months? If so, you ...
The gift gets unwrapped and forgotten. The card gets kept in a drawer for years. What to write in a birthday card is one of those questions that ...
While lead generation is an important element of inbound marketing and business success, what you do with those leads after they are generated is ...
Many salespeople focus on how they will find and engage with prospects, which are certainly important steps in the sales process. However, another ...
Today’s business world involves a lot of automation and tools to help simplify the processes involved with acquiring and selling to ...
When it comes to business marketing, the personal touch is often missing. Many companies focus on reaching a broader audience rather than connecting ...
Last updated, November 7, 2022 Greeting cards, letters, and other handwritten communication can transform your life, both on the business side and ...
Email is fast. It’s also forgotten within hours. A handwritten letter is remembered for years. Handwritten letters for business are one of the ...
The first month is excitement. Month two is where subscribers decide whether to stay. Subscription box churn is one of the most predictable ...
Medicine heals. How patients feel about the experience determines whether they come back — and who they tell. Improve patient experience scores and ...
The visitor who feels genuinely welcomed comes back. The one who doesn’t, doesn’t. Handwritten notes for churches are one of the most ...
While your competitors go quiet, the smartest sales teams get personal. Summer slowdown sales strategy is one of the most underutilized opportunities ...
Gratitude is one of the most powerful business tools available. Most companies just don’t have a system for delivering it. A thank you note ...
The brands clients remember aren’t the ones that marketed the hardest. They’re the ones that noticed the moments that mattered. Most B2B ...
Most businesses treat Memorial Day as a long weekend. The smart ones treat it as a relationship opportunity. Memorial Day sits at an interesting ...
A wedding lasts a day. The story your clients tell about working with you lasts much longer. In the wedding industry, execution gets you booked. ...
The transaction is the beginning of the relationship — not the end of it. Most e-commerce brands put enormous energy into getting customers to the ...
Tax season ends on April 15. The relationship-building opportunity starts on April 16. Post tax season appreciation is one of the most underleveraged ...
Email gets ignored. Handwritten mail gets remembered. Here’s why that difference matters for your bottom line. Handwritten mail drives results ...
Most SaaS customers who cancel never fully gave the product a chance. The onboarding experience is why. To reduce SaaS churn, most companies look in ...
Q1 was about closing. Q2 is about keeping. The businesses that understand that distinction are the ones whose clients still feel valued in September. ...
The clients who stay longest aren’t the ones you spent the most on acquiring. They’re the ones who felt most genuinely valued after the ...
The deal closes. The relationship shouldn’t. In real estate, the moments that build lasting loyalty rarely happen at the negotiating table. ...
In an era of inbox overload, the most powerful outreach tool isn’t newer technology — it’s older. The average professional receives ...
Your CRM knows everything about your customers—their behavior, intent signals, milestones, and moments that matter most. But too often, that ...
Everyone remembers the booth with the best giveaways. Nobody remembers what they were selling. Here’s how to fix that. B2B trade show follow-up ...
The financial advisors who grow the fastest aren’t the ones with the biggest advertising budgets. They’re the ones whose clients feel ...
Most B2B brands skip Valentine’s Day entirely. The ones that don’t — and do it right — own a completely uncontested relationship ...
In financial services, the brands that win on retention don’t just deliver returns. They deliver relationships. The FinTech Loyalty Loop is ...
Direct mail still works. These five mistakes are why it sometimes doesn’t. Direct mail has outlasted every prediction of its demise. While ...
January is the most overlooked window in the outreach calendar. Here’s how to use it. New year outreach is one of the highest-return ...
Automation made communication faster. It also made it forgettable. Here’s the antidote. Customer connection has become one of the most ...
Great work gets you hired. Great communication gets you rehired — and referred. The winning strategies for home service businesses that ...
Every guest remembers the stay that felt genuinely personal. Almost none of those memories start with a check-in code. Handwritten notes for Airbnb ...
The generation that grew up online is the one most moved by something that arrives in the mail. To wow millennials with greeting cards is to ...
A scattered contact list isn’t just an inconvenience. It’s a missed opportunity every single day. Most businesses underestimate what a ...
Service doesn’t expire on November 11th. Neither should the gratitude. Ways to celebrate veterans that go beyond a social media post or a ...
Every vendor sends a holiday card in December. Almost none of them make the client feel anything. Business holiday cards for clients are one of the ...
Before the December noise starts, there’s a window. Most businesses miss it entirely. Thanksgiving cards with Handwrytten are one of the most ...
A handwritten card creates a moment. Pair it with the right seasonal gesture and you create a memory. Holiday note ideas that go beyond a simple card ...
Thanksgiving is the one holiday that exists purely for gratitude. Use it. Thanksgiving card message ideas are one of the most searched topics in the ...
Gratitude is everywhere. Genuine gratitude — specific, personal, and delivered in a format that communicates real effort — is rare. That’s ...
Multi-step campaigns—also called drip campaigns—are sequences of coordinated touchpoints designed to reach your audience at the right time with ...
While your competitors are waiting for Thanksgiving, you could already be on your best clients’ desks. Most businesses treat the holiday ...
Finding the right Financial Advisor Card Templates is a powerful way to personalize your client outreach and build lasting trust. In a world filled ...
A product launch. A promotion. A decade in business. These moments define careers and companies — and they deserve acknowledgment that matches ...
In the legal industry, a firm’s success is defined not only by its legal victories but also by the strength of its professional network. While ...
Leads don’t go cold because they lost interest. Sometimes they just need to hear from you differently. Every sales pipeline has them — ...
In an industry built on personalized care and connection, Pilates studios thrive when their client experience feels as thoughtful as their ...
The right words at the wrong time land differently than the right words at the right time. Here’s how to get both right. When to send a thank ...
The brands that win the holiday season aren’t the ones that start in December. They’re the ones that start in October. Holiday outreach ...
Flowers fade. Dinner reservations end. A handwritten anniversary note lasts forever. Anniversary notes are one of the most enduring gifts available ...
In a world of pings, swipes, and unread emails, one tradition is quietly making a powerful comeback: the handwritten card. Once considered ...
Humor isn’t just for stand-up comedians or your group chat—it’s also a powerful way to stand out and make gratitude feel genuine. Whether ...
Never miss a birthday again! With Handwrytten’s Birthday Automation system, you can send handwritten birthday cards automatically to friends, ...
The brands customers remember aren’t the ones that spent the most on advertising. They’re the ones that made every touchpoint feel ...
The middle of the year is the moment most brands miss. The ones that don’t miss it own the second half. Customer engagement mid year is one of ...
Most businesses save relationship-building for the holidays. The ones that do it in summer are the ones that get remembered. Creating summer ...
Honoring national values isn’t just good citizenship. For businesses, it’s one of the most authentic forms of relationship marketing ...
Handwrytten’s newly released 2025 Consumer Outreach Survey reveals a striking shift in how consumers feel about brand communication. The study ...
The right words on Father’s Day don’t just say something. They mean something. Father’s Day has a gift problem. Not a shortage of ...
Strengthening Connections in Challenging Times is essential in today’s rapidly changing economic landscape. With inflation, market fluctuations, ...
Mother’s Day is the perfect opportunity to put your love and appreciation into words—whether for your mom, grandma, wife, or any mother figure in ...
Speed closes deals. Genuine connection keeps them closed — and generates the next ten. Personal touches in your sales pipeline are the difference ...
In a world where communication is often instant and digital, the art of handwritten correspondence remains a powerful and meaningful practice. ...
Handwrytten’s QR code feature allows businesses to track customer interactions and boost engagement through handwritten cards. By adding a unique ...
Spring arrives every year. The impression your outreach makes doesn’t have to be seasonal. Handwritten Easter cards are one of the most ...
March Madness Meets Handwritten Magic—and it’s not just for basketball fans. At Handwrytten, even our robots are getting in on the action! While ...
Businesses and individuals alike are constantly looking for ways to stand out and create lasting connections. One of the most effective strategies is ...
Birthdays Are Your Secret Weapon for Customer Loyalty, and many businesses overlook just how powerful they can be. Birthdays are more than personal ...
March is the perfect time to reflect on the past year, reset your goals, and show gratitude for the clients who’ve supported you along the way. ...
When words feel impossible, the right ones matter more than ever. Handwritten condolences for pet loss are one of the most meaningful gestures you ...
Pet owners don’t just remember the care their animals received. They remember how the clinic made them feel. Handwritten veterinary clinic ...
Goodbyes are hard. The right words make them a little easier — and a lot more memorable. Heartfelt farewell messages are one of the most genuinely ...
Valentine’s Day isn’t just about hearts and flowers—it’s a celebration of connections. For businesses, it’s the perfect opportunity to ...
The year is closing. The question isn’t whether to send something — it’s whether what you send will actually be remembered. End of year ...
December belongs to everyone. January belongs to whoever shows up. New years cards for clients are one of the highest-return relationship investments ...
Customers don’t remember everything about an experience. They remember how it started and how it ended. Every interaction a customer has with ...
Knowing what can affect your delivery — and when to plan around it — makes all the difference. For businesses and individuals sending handwritten ...
Your best salespeople are already on your payroll. You just haven’t paid them yet. Learning to harness the power of your customers is one of ...
Many businesses get so caught up in their marketing efforts to new customers that they forget about their existing ones. 65% of business comes from ...
The agents building the most durable real estate businesses aren’t the ones using the newest tools. They’re the ones using the right ...
Handwritten notes undeniably impact customers, helping foster lasting relationships and build a stronger connection with your brand. Handwrytten and ...
There are many sources of information online that discuss things like the best customer experience strategy or the best CX trends in 2022, but there ...
How can you encourage clients to give you a great testimonial? To help you discover the best ways to get your customers to give you a great ...
Since the COVID-19 pandemic, the world has shifted into a completely new pattern. Ordering groceries with the click of a button has never been ...
What is one simple tactic to get customers to trust you more? To help you foster a trusting relationship between you and your customers, we asked ...
Last updated, October 28, 2022 What is Customer Experience, and How Does It Relate to Customer Retention? You’re trying to decide which product ...
What are some good ways a brand can show customer appreciation this fall? To help you show appreciation to your customers this fall, we asked ...
What is one best practice to remember when talking to a challenging customer? To help you successfully deal with challenging customers in the best ...
Give your best example of good customer service and what it taught you? To help you offer the best customer service, we asked customer service ...
What is one efficient way to measure customer loyalty to your brand? To help you measure customer loyalty toward your brand, we asked leaders ...
How can someone create a successful customer-centric experience? To help you create a successful customer-centric experience, we asked customer ...
What is the best strategy to build strong customer relationships? To help you build strong relationships with your customers, we asked customer ...
Give one example of how you’d make customers feel valued and appreciated? To help you make your customers feel valued and appreciated, we asked ...
What are the best win-back strategies to win back old customers? To help you win back old customers, we asked marketing managers and ...
The best client relationships aren’t built in boardrooms. They’re built in the small, consistent moments of genuine human connection — ...
You may be wondering how to remind your main customers that you value their business. A simple way to address this is to find a unique way to thank ...
Two words — thank you — do more for a business relationship than most organizations ever leverage. Business thank you cards are one of the ...
Whether your company has a few dedicated clients or even thousands of customers, you should consider each as more than just a contract or a sales ...
There’s a lot of planning that goes into a business. After focusing our attention on marketing, products, and hiring staff, we often forget ...
Showing your customers that you care is a top priority. Without your loyal clients, your business cannot succeed in the long run. Every interaction ...
Keeping your customers happy and coming back to do business with you is an essential part of business success. For this reason, you must make a ...
Email is faster. Physical mail is remembered. In business, those aren’t the same thing. Snail mail vs email is a comparison most businesses ...
Corporate events make us feel like we’re a part of something bigger than ourselves and help build relationships with people who may become ...
Your loyal customers boost your sales all year long. The holiday season is here and you can use this opportunity to celebrate success with your ...
With the holidays approaching, it’s time to start planning December holiday cards for your clients. Sending business greeting cards during the ...
Can you hear the sleigh bells ringing yet? Can you hear the tune of your favorite holiday song coming from the speakers of your car radio? If so, ...
Are you considering sending holiday cards to your clients and customers this December? If so, you’ve come to the right place. Sending funny ...
As the holiday season approaches, corporate holiday cards are a great way to show clients and employees that you appreciate them. From handwritten ...
Are you looking for postable holiday gift ideas to boost your marketing efforts this December? Maybe you’ve recently started a business and ...
33% of people say they haven’t received a handwritten note in over a year. Instead, our world has changed to a digital forum where we ...
When was the last time you recieved a letter from a business, signed with a handwritten signature? Many businesses strictly rely on digital ...
Handwritten notes have been a staple in business for years. Handwritten mail can tremendously increase a client‘s impression of a company and ...
If you have ever experienced customer failure, what is one thing you did to rebound from it? To help you rebound from customer failure, we asked ...
Are you looking to improve your customer relationships? If so, you’ve probably heard that personalization is the future of marketing. ...
It’s important to make an impression when sending gifts to valuable clients. Business owners who truly want to wow the recipients of their gifts ...
What is one strategy you use to increase customer referrals? To help small businesses increase their customer referrals, we asked small business ...
A customer is always a customer, even after a transaction ends. Customer retention is necessary for business growth. That’s why it’s so important ...
What is one way to get customer reviews and encourage customer feedback? To help small businesses gain more customer feedback, we asked business ...
Out with the old and in with the new! That way of thinking can bring a breath of fresh air into many areas of life, but not the world of business. ...
Businesses are constantly told to focus on marketing as a method to attract new clients. However, it’s equally important–if not more ...
Relationship management refers to strategies, practices, and technologies that businesses use to analyze and manage client data and communications ...
To say that 2020 was a game-changing year is a considerable understatement. As we are all adjusting to getting back to business, it’s vital that we ...
Knowing how to connect with your niche audience can make or break certain business models. The smaller the pool of people interested in what you ...
Customer reviews provide the most critical insight into a company’s products and services. They are so valuable that customers rely on them to make ...
Client communication is important not only to acquire new clients, but also to retain current clients. Communicating with lost clients may even help ...
What is one way that you delight your customers? To help small business owners find ways to delight their customers we asked CEOs and business ...
Last updated, October 24, 2022 Have you ever received an email or letter in the mail from a business you haven’t contacted in months? If so, you ...
How do you drive customer loyalty? To help companies drive customer loyalty, we asked business leaders and consultants this question for their best ...
The gift gets unwrapped and forgotten. The card gets kept in a drawer for years. What to write in a birthday card is one of those questions that ...
As you consider the marketing strategies available for your business, you may have encountered the term “relationship marketing.” This ...
While lead generation is an important element of inbound marketing and business success, what you do with those leads after they are generated is ...
It’s time to get personal — personal with your marketing. According to Accenture, 91% of consumers are more likely to support brands ...
Many salespeople focus on how they will find and engage with prospects, which are certainly important steps in the sales process. However, another ...
On average, an office employee receives 121 emails per day. You can imagine that this number increases on birthdays, as many businesses send an ...
Today’s business world involves a lot of automation and tools to help simplify the processes involved with acquiring and selling to ...
Engagement is a hot topic in today’s business world, applying to both employees and customers. Engaged employees are more productive, and ...
When it comes to business marketing, the personal touch is often missing. Many companies focus on reaching a broader audience rather than connecting ...
No matter what business you’re in, you want to build authentic, meaningful relationships with your customers. If you’re wondering how to ...
Last updated, November 7, 2022 Greeting cards, letters, and other handwritten communication can transform your life, both on the business side and ...
Studies show that it is six times more expensive to attract a new customer than retain an existing one. That’s why investing time and effort into ...
Customers put greater emphasis on customer experience and communications than ever before. Prime products are no longer enough. You need to make sure ...
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